Fulfillment Policy
Effective Date: February 22, 2026
This policy explains how UKReator delivers services, handles payments, and manages cancellations and refunds.
1. Services
UKReator provides digital services including:
Web Design & Development
Search Engine Optimization (SEO)
Google Ads Management
Digital Strategy
Website Templates (digital products)
All services and products are delivered digitally.
2. Project Start
Work begins once:
Scope is agreed in writing
Required materials and access are provided
Payment terms are accepted
3. Delivery Timelines
Project timelines vary depending on scope, responsiveness, and approval speed.
Projects may be delivered in stages:
Discovery → Design → Development → Review → Launch.
4. Revisions
Reasonable revisions are included during the review stage unless otherwise agreed.
Additional revisions or scope changes may incur additional fees.
5. Payment Terms
Payment structure may include:
Upfront deposit
Milestone-based payments
Monthly billing (for SEO or Ads management)
Payment instructions are provided via invoice.
6. Cancellations
Cancellation requests must be submitted via email to info@ukreator.com.
If work has not started, a refund may be issued (minus any processing fees).
If work has begun, payment is due for completed work or delivered milestones.
7. Refund Policy
Before work begins:
Refund may be available minus transaction fees.
After work begins:
Refunds are limited to unused portions after deducting completed work.
Completed milestones or delivered digital products are non-refundable.
For website templates or digital downloads:
All sales are final unless the product is proven defective.
8. Contact
For billing or fulfillment questions:
info@ukreator.com